MHA in Health Care Administration: Service Organization Specialization

Program Overview

Manage service-driven organizations to improve care.

Join our online Master of Health Administration (MHA) in Health Care Administration with a specialization in Service Organization if you're driven to improve health care services and drive change on the administrative side of the health care industry.

Join our online Master of Health Administration (MHA) in Health Care Administration with a specialization in Service Organization if you're driven to improve health care services and drive change on the administrative side of the health care industry.

Better Health Service Delivery

You'll learn to work in a variety of organizations that provide health care services, including government, corporate, insurance, and research companies. You'll prepare to apply organizational development theories, oversee change directives, streamline care delivery, and enhance daily operations, so patients and clients receive high-quality services.

Leaders in health care administration are sought after by agencies and organizations across the health care sector, and this online program from Utica College can help you start or advance your career in this growing field.

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          Career Outlook

          As the health care industry landscape changes, administrators who can apply critical thinking and creativity to guide service organizations are in high demand.

          The U.S. Bureau of Labor Statistics predicts job opportunities for administrative service managers will increase 10 percent from 2016 to 2026.1 In addition, the median salary for this position was $94,020 in 2017, with the top 10 percent of administrative service managers earning more than $163,480.1

          Career Spotlight: Public Health Administrator


          As a public health administrator, you would focus on advancing your community's health and ensuring residents have the information they need to make healthy decisions. In your organization, you manage staff, conduct performance reviews, prepare the budget and lead projects. You also collaborate with other public health administrators, doctors, and government officials to further the cause of public health.2

          Career Spotlight: Wellness Center Director


          As a wellness center director, you would most likely work in a gym or other athletic facility. You develop and oversee your organization's programs, teach classes and ensure they're taught safely and according to policy, interact directly with clients, and more. You may also have hiring and human resource duties, including administering payroll and tracking your teachers' certifications.3

          Career Spotlight: Clinical Project Manager


          As a clinical project manager, you would supervise and conduct research studies to evaluate medical, surgical, or behavioral interventions. You manage clinical professionals, identify and solve obstacles to research processes, analyze trial findings, and train staff members according to strict safety regulations. You would most likely work in an office or laboratory setting.4

          Other titles you may qualify for:

          • Compliance Officer
          • Research Director
          • Insurance Investigation Executive
          • Grant Administrator
          • Informatics Engineer
          • Health Organization Vice President
          • Claims Management Director


          Curriculum: Make Change Across Sectors

          This 36-credit program is made up of 24 core credits and 12 specialization credits. The four electives in the Service Organization specialization will introduce you to making a change in the structures, culture, and processes of health care service organizations. You will learn to successfully lead plans to develop hospitals, public health agencies, pharmaceutical companies, medical research facilities, and beyond, to ensure people receive high-quality health care services.

          This 100-percent-online MHA specializing in service organizations gives you the flexibility to further your education without sacrificing your career or family responsibilities.

          Course Spotlight: HCA 525 – Organization Leadership

          Understand the basics of organizational leadership and how those skills can be applied to health care. Topics include governance structures and the roles and responsibilities of health care system leaders.


          Course Spotlight: HCA 616 – Organization Development and Change

          Apply the tools and methods of behavioral sciences to understand how you can improve an organization's performance.

          More Options for Your Degree

          You can also select any four electives from the online MHA curriculum to form your own specialization and focus your studies on topics you choose.

          Frequently Asked Questions

          Advancing your life and career with an online degree comes with lots of questions, and we want to ensure your search for answers is effortless. If you have a question we haven't covered, call (866) 295-3106 to speak with a program manager.

          Interested in our state authorizations? To learn about state authorizations, click here.

          This master's degree is designed to be completed in two years. You can complete it more or less quickly depending on how many credits you take each term!

          Job opportunities in the field of health care administration are projected to grow 20 percent by 2026. To learn more about specific titles, salaries, and job descriptions, visit the MHA in Health Care Administration career outlook page.

          No. While work experience is recommended, it is not required for admission to the program. See the full list of MHA admissions requirements.

          The MHA consists of 36 credit hours at a cost of $690 per credit hour, for a total estimated tuition of $24,840. This estimate doesn't include fees and other costs.

          For a detailed list of all related expenses and fees, see the MHA Tuition and Fees page.

          We've designed our program to fit into the lives of students as they maintain full-time employment. As such, a typical course load is one class every eight weeks in each 16-week semester. This is considered full-time for financial aid purposes.

          Yes. Transfer credit is awarded for courses taken at a regionally accredited college that are equivalent to those taught at Utica College and for which you received a grade of "C" or better. Note that we require official transcripts from all colleges you've attended, as well as a transcript showing the degree awarded.

          Shortly after you receive your letter of admission, you will receive an evaluation of your transfer credits from the Registrar's Office. If you want to ensure your credits will be accepted ahead of time, use TES® (Transfer Evaluation System).


          1Bureau of Labor Statistics. (2018, April 13). Administrative Services Managers. Retrieved on November 27, 2018, from
          2PayScale. (n.d.). Average Public Health Administrator Salary. Retrieved on December 3, 2018, from
          3PayScale. (n.d.). Average Wellness/Fitness Center Program Director Salary. Retrieved on December 3, 2018, from
          4PayScale. (n.d.). Average Clinical Project Manager Salary. Retrieved on November 27, 2018, from